ProPublica Exposes Cigna's Automated PXDX System Denying 300,000 Claims in Two Months at 1.2 Seconds Per Case

On March 13, 2023, ProPublica published an investigation revealing that health insurance giant Cigna used an automated system called PXDX to deny 300,000 claims over two months without doctors examining individual patient files—spending an average of just 1.2 seconds reviewing each case before …